Client Privacy
Last updated: May 2025
This page explains how Esaias Hobbs Acupuncture collects, stores, and uses personal data in accordance with UK GDPR.
It applies to all client data gathered through appointments, consultations, and communications.
What Personal Data I Collect
Name
Contact details (email, phone)
Appointment and treatment history
Information you choose to share about your health, lifestyle, or symptoms (required for safe and effective care)
This information is collected via online bookings, emails, phone calls, and during face-to-face consultations.
Why I Collect This Data
To provide safe and effective acupuncture and massage treatments
To manage appointment bookings and communications
To maintain professional health records (as required by law and insurance)
To offer follow-up and support as appropriate
How Long I Keep Your Data
Your records are kept for a minimum of 7 years after your last treatment, or for 7 years after the age of 18 if you were a child at the time of treatment.
This is a legal and insurance requirement.
Who I Share Data With
I do not share your personal data with anyone, unless required to do so by law or with your explicit consent (for example, if referring you to another healthcare professional).
Your Rights and Opt-Out Options
You have the right to:
Access the personal data I hold about you
Request corrections to your personal data
Request deletion of your data (where legal requirements allow)
Withdraw consent for marketing or newsletters at any time (opt-out)
Opt out of receiving non-essential communication at any time
If you wish to opt out of marketing, request deletion of your data, or stop receiving non-essential communication, please contact me.
Contact
Esaias Hobbs
Email: acupuncture@esaiashobbs.com
Phone: 07477 865 874